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Document Name: E5830 FAQ V1.0
Security level:
Public
E5830
FAQ
Huawei Technologies Co., Ltd.
2010-5-3
Page 1, total 14
Document Name: E5830 FAQ V1.0
Security level:
Public
Content
Q1: What should I do if the dialog box prompts failure after upgrade? ........................................ 4
Q2: How can I enter into forced downloading mode?................................................................. 5
Q3: How can I reset the device? .................................................................................................. 5
Q4: The client software can not be installed automatically? ......................................................... 6
Q5: How can we enable WPS function? ........................................................................................ 7
Q6: The client software runs very well but why can’t I log on to the web management page
192.168.1.1? .................................................................................................................................. 7
Q7: How many dial-up mode does E5830 support? .................................................................... 8
Q8: How long does it take to fully charge the battery? ................................................................. 8
Q9: How long can the battery work after fully charged? ............................................................... 9
Q10: Can E5830 be charged when there is data transmission? ..................................................... 9
Q11: What is the WIFI coverage?.................................................................................................. 9
Q12: Could I configure different dial-up parameters (APN, Profile name, dial-up number) in
client software and web page? ..................................................................................................... 10
Q13: Why is the PPP connection failed and I can’t surf the internet? ......................................... 10
Q14: How can I play online game with PSP through E5830 WIFI?............................................ 12
Q15: What is Special Application? How can I use it? ................................................................. 12
Q16: Which factors will influence the battery life? ..................................................................... 13
Q17: Why does the temperature of E5830 keep growing While I am using it for data service?
..................................................................................................................................................... 13
2010-5-3
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Document Name: E5830 FAQ V1.0
Security level:
Public
Q18: What is the difference between E5832 and E5830 models? ............................................. 13
2010-5-3
Page 1, total 14
Security level:
Public
Document Name: E5830 FAQ V1.0
Q1: What should I do if the dialog box prompts failure after
upgrade?
A:
First
check
the
current
version
of
E5830
from
the
client.
Click
ToolsDiagnosticsDevice. If current version is the same as the version which you want
to upgrade to, then the upgrade is actually successful. Or else use the forced downloading,
try to upgrade again.
2010-5-3
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Security level:
Public
Document Name: E5830 FAQ V1.0
Q2: How can I enter into forced downloading mode?
Pic 1
A:
When your computer can not “recognize” E5830, which means you can’t see new
ports or new network card come out in Device Manager, in this case, you can use forced
download to upgrade. Turn off the device, press key
,meanwhile, use the USB cable to
connect the E5830 with PC. Then you will see that the battery indicator and signal
indicator both light, this means the device has already entered forced downloading mode.
You can see a new port coming out in device manager, double click the host or client
software, and you can start the upgrade. After upgrading, please reboot the device, and
then it can work normally.
Q3: How can I reset the device?
A:There are two ways to reset E5830:
Turn on the device, press key
and key
simultaneously for 5s,the reset can be
done
Log on the web management page, click Advanced SettingsSystemRestore Defaults
B:There are two ways to reset E5830:
Power on the device, press key “WIFI/WPS” and “dial up” buttons at the same time, hold
for 5 seconds, the device will restore to the default settings.
2010-5-3
Page 1, total 14
Document Name: E5830 FAQ V1.0
Security level:
Public
Q4: The client software can not be installed automatically?
A:
Generally, E5830 client software will be installed automatically right after it connected
to computer. If the disk can’t run automatically, it may because that some software in
computer forbids the auto-run function of the disk, and we need to run the disk manually.
Click the icon in the red frame below. Then click the AutoRun.exe file to finish the
installation.
2010-5-3